Shipping policy
LAST UPDATED: September 14, 2026
This Shipping Policy explains how templatech, operated by COWARD SINCERE JA VON, located at 2155 Brandon Lee Dr SW, Marietta, GA 30008, United States, delivers its products. It applies to every order placed through https://templatech.store.
1. Digital Delivery Only
templatech sells digital products only. Every item in our store is delivered electronically. There is no physical shipment of any kind, and no delivery to a street address occurs.
2. How Delivery Works
After your payment is confirmed, a delivery email is sent to the address you provided at checkout. That email contains your download link or access instructions. Delivery is normally completed within minutes of purchase, but it can take up to 24 hours in rare cases.
3. Access to Your Files
Download links are unique to your order. They may expire after a period of time for security reasons. If a link expires before you have downloaded your files, contact us and we will send a new link at no extra cost.
4. Requirements for Access
To use our products, you need:
- A valid email address that can receive messages and links.
- An internet connection.
- A free Canva account to open and edit the templates.
- A device capable of opening PDF files and image files.
5. Delivery Delays or Failures
If you do not receive your delivery email, please check your spam or promotions folder first. If it is not there, contact us at support@templatech.store or call +1 856-591-8851 with your order number and the email address used at checkout. We will resend your files as quickly as possible.
6. Incorrect Email Address
If you entered an incorrect email address at checkout, contact us immediately. Once we confirm your purchase, we will update the delivery address and resend your files.
7. No Physical Returns
Because our products are digital and delivered instantly, there is nothing to return. All questions about refunds are handled under our Return and Refund Policy.
8. Related Policies
Please also review our Privacy Policy, Terms of Service, Terms of Sale, and Legal Notice.